Why Some Experts Say Medicare Should Be Run Like a Business

Medicare is a complex system that provides health insurance to millions of Americans, particularly seniors and those with disabilities. While it is a vital program, some experts argue that it should be run more like a business to improve efficiency and effectiveness. Here’s why:

## Understanding Medicare’s Current Structure

Medicare is primarily overseen by the Centers for Medicare and Medicaid Services (CMS), a government agency. CMS sets rules, manages payments, and ensures compliance with regulations. However, this structure can sometimes lead to inefficiencies and bureaucratic delays. For instance, Medicare Advantage plans, which are managed by private companies, often have to navigate complex regulatory frameworks set by CMS[2][3].

## The Business Approach

Running Medicare like a business could mean adopting strategies that prioritize efficiency, customer satisfaction, and cost management. This approach would involve using data analytics to optimize services, streamlining processes, and focusing on outcomes rather than just procedures. Companies like Wakely provide consulting services to Medicare Advantage plans, helping them navigate the market and improve their operations through strategic advice and analytics[1].

## Benefits of a Business Model

1. **Efficiency and Cost Savings**: Businesses are driven to reduce costs and improve efficiency. Applying this mindset to Medicare could lead to better resource allocation and reduced waste. For example, Wakely’s tools help Medicare Advantage plans analyze costs and optimize their operations[1].

2. **Innovation and Adaptability**: Businesses are often more agile and quicker to adapt to changes in the market. This could help Medicare keep pace with advancements in healthcare technology and service delivery models[5].

3. **Customer Focus**: Businesses prioritize customer satisfaction, which could translate to better patient care and more personalized services in Medicare. This focus on the consumer could lead to higher quality care and better health outcomes.

## Challenges and Considerations

While running Medicare like a business has its advantages, there are also challenges to consider:

1. **Equity and Access**: A business model might prioritize profitability over universal access, potentially leaving vulnerable populations without adequate care. Ensuring that all beneficiaries have access to necessary services is crucial.

2. **Regulatory Framework**: Medicare operates under strict regulations to protect beneficiaries. Balancing business efficiency with regulatory compliance is essential to maintain fairness and transparency.

3. **Public Trust**: Medicare is a public program, and any shift towards a business model must maintain public trust by prioritizing the well-being of beneficiaries over profit.

In conclusion, while there are valid arguments for running Medicare more like a business, it’s essential to balance efficiency and innovation with the program’s core mission of providing equitable and accessible healthcare to all beneficiaries.