Having a loved one diagnosed with dementia can be a challenging time for any family. The emotional toll it takes on both the patient and their loved ones can already be overwhelming. However, on top of dealing with the symptoms and care needed for a dementia patient, another concern has arisen in recent years – data breaches.
With the increasing use of technology in healthcare, there has been a rise in data breaches, including those involving patient information of individuals with dementia. This can be a cause for concern as the personal and sensitive information of a patient can be compromised, leading to potential identity theft and financial fraud. If you suspect that your mother’s dementia information may have been breached, here are some steps that you can take.
1. Inform the healthcare provider or facility
The first step to take when faced with a potential data breach involving your mother’s dementia information is to notify the healthcare provider or facility where she receives treatment or care. This could be her primary care physician, specialist, or nursing home. They have a responsibility to safeguard patient information and will have specific protocols in place to address data breaches.
2. Request an explanation
Once you have notified the healthcare provider or facility, request an explanation about the nature and extent of the data breach. This will help you understand what information was compromised and how it happened. It will also allow you to assess the potential risks that may arise from the breach.
3. Obtain copies of your mother’s medical records
It is essential to obtain copies of your mother’s medical records from the healthcare provider or facility as soon as possible. This will help you identify any discrepancies or unauthorized access to her records. It will also give you a complete picture of her medical history, which is crucial for her ongoing care.
4. Freeze credit reports
If you suspect that your mother’s personal and sensitive information has been compromised, it is crucial to take immediate action to protect her financial information. One way to do this is by freezing her credit reports. This will prevent any new credit accounts from being opened under her name, reducing the risk of identity theft and fraud.
5. Change passwords and monitor accounts
In the event of a data breach, it is essential to change passwords for all online accounts that your mother has access to. This includes banking, insurance, and other financial accounts. It is also recommended to monitor these accounts regularly for any suspicious activity.
6. Report the breach to the appropriate authorities
If you believe that your mother’s data breach is a result of criminal activity, it is vital to report it to the appropriate authorities. This includes local law enforcement, the Federal Trade Commission (FTC), and the state Attorney General’s office. They can investigate the situation and take necessary action.
7. Seek legal advice
Dealing with a data breach can be a complicated and overwhelming process, especially when caring for a loved one with dementia. Seeking legal advice can help you understand your rights and options in case of a data breach. A lawyer can also guide you on the steps to take to protect your mother’s interests.
In conclusion, having a loved one with dementia is already a challenging journey, and dealing with a data breach on top of that can add additional stress. However, by taking these steps, you can protect your mother’s information and minimize the risks associated with a data breach. It is also essential to communicate with your mother’s healthcare provider and seek support from family and friends during this challenging time. Remember, knowledge and proactive measures are key in safeguarding your loved one’s sensitive information.
