Helping a loved one with dementia understand safe online behavior requires patience, clear communication, and practical support tailored to their cognitive abilities. Dementia affects memory, judgment, and the ability to process new information, so teaching online safety must be simple, repetitive, and reassuring.
Start by explaining the basics of online safety in very clear, straightforward language. Use examples they can relate to, such as not sharing personal information like addresses or passwords with strangers. Emphasize the importance of recognizing suspicious emails or messages and encourage them to ask for help before clicking on links or downloading attachments. It helps to show them what a safe website looks like and how to identify signs of scams or fraud.
Limit their online activities to trusted websites and apps that are easy to navigate. Using familiar platforms like WhatsApp or simple smartphone apps can reduce confusion and make the experience less overwhelming. Setting up strong passwords and enabling privacy settings on their devices can add extra layers of protection without requiring them to remember complex details.
Regularly monitor their online activity gently and respectfully, offering assistance when needed. Encourage open conversations about anything unusual they encounter online so you can address concerns promptly. Providing written reminders or checklists about safe online habits can reinforce learning and serve as quick references.
Consider using technology designed for older adults or those with cognitive impairments, which often feature simplified interfaces and built-in safety features. If possible, involve them in online activities together, such as video calls with family, to build confidence and ensure safety.
Above all, approach the topic with empathy, recognizing that frustration or fear may arise. Supporting their independence while ensuring their safety online is a balance that requires ongoing attention and adaptation as their condition changes.
Sources
https://pmc.ncbi.nlm.nih.gov/articles/PMC12661933/
https://heartsfordementia.com/news/dementia-education-for-better-awareness-and-caregiving/
https://www.alzoc.org/professionals/webinars/
https://www.youtube.com/watch?v=NM5fiSj1-IE
https://umaine.edu/news/blog/2025/12/08/new-study-invites-those-who-support-loved-ones-with-memory-loss-to-test-caregiver-platform/
