When someone you love believes there is a person in the room who isn’t actually there, it can be confusing and frightening for both of you. This experience is often linked to conditions like schizophrenia or brief psychotic episodes, where hallucinations or delusions cause a person to see or sense things that others do not.
The first step in helping is to **stay calm and patient**. Avoid arguing or trying to convince them that the person isn’t real, as this can increase their distress or make them feel misunderstood. Instead, focus on how they feel and what they are experiencing without judgment.
You can say things like, “I see this is really upsetting you,” or “I’m here with you, and you’re safe.” This shows empathy and support without directly challenging their perception.
Creating a **quiet, safe, and predictable environment** helps reduce stress, which can worsen hallucinations or delusions. Lower noise, dim harsh lights, and remove distractions if possible. Encourage simple, grounding activities like deep breathing or focusing on a familiar object to help them feel more connected to reality.
It’s important to **encourage professional help** gently. People experiencing these symptoms often have difficulty recognizing that what they see or hear isn’t real. Support them in seeing a doctor or mental health professional who can provide diagnosis and treatment, which may include medication and therapy.
If the situation escalates—if your loved one becomes agitated, confused, or talks about harming themselves or others—seek immediate help from emergency services or a mental health crisis team. Safety is the priority.
Supporting someone through these episodes also means taking care of yourself. It’s normal to feel overwhelmed or helpless. Learning about the condition, joining support groups, or talking to a counselor can provide you with tools and emotional strength.
Above all, your consistent love, understanding, and presence can make a significant difference in helping your loved one navigate these difficult experiences.





