Soft voices can make a big difference when talking to someone with dementia. Many people with dementia find it hard to understand what others are saying, especially over the phone or in noisy places. When someone speaks in a gentle, calm tone, it helps the person feel safe and relaxed. Loud or fast voices can be confusing and even upsetting, making it harder for them to cooperate or respond.
People with dementia often struggle with changes in their thinking and memory. Sometimes, they may repeat questions or seem confused. A soft voice helps them feel less stressed and more at ease. It’s not about being quiet all the time, but about using a tone that is soothing and patient. This kind of voice can help them focus, feel understood, and be more willing to join in conversations or activities.
When caregivers use gentle words and a calm tone, it can also reduce feelings of anxiety or frustration for the person with dementia. Even if they don’t fully understand what is being said, the way it is said matters a lot. Soft voices can help comfort someone when words are not enough. Sometimes, just hearing a familiar, gentle voice can bring a sense of peace and reassurance.
It’s also helpful to speak slowly and clearly, giving the person time to process what is being said. Repeating things in a calm way, offering reassurance, and redirecting the conversation if needed are all part of good communication. These small changes in how we speak can make a big difference in how someone with dementia feels and responds.
Sources
https://optoceutics.com/how-to-talk-to-someone-with-dementia-on-the-phone-calling-patient/
https://pmc.ncbi.nlm.nih.gov/articles/PMC12592667/
https://mind.uci.edu/personality-before-memory-when-subtle-changes-signal-the-earliest-stages-of-dementia/
https://smart.dhgate.com/why-do-dementia-patients-make-noises-understanding-vocalizations/
https://www.nature.com/articles/s41599-025-05981-8
