Preventing repeat scams when someone has dementia requires a combination of vigilance, practical safeguards, and ongoing support tailored to their cognitive challenges. Dementia can impair judgment and memory, making individuals more vulnerable to fraudsters who exploit confusion or forgetfulness.
First, it is important to recognize early warning signs that someone with dementia might be targeted or has fallen victim to a scam. These signs include unexplained withdrawals, missed payments, sudden secrecy about finances, or unusual purchases. If you notice your loved one asking the same financial questions repeatedly or showing confusion about money matters, it may indicate cognitive decline that scammers can exploit[1].
Setting up legal protections early is crucial. Establishing a Lasting Power of Attorney (LPA) while the person still has mental capacity allows a trusted family member or friend to manage finances and make decisions on their behalf. This legal step helps prevent unauthorized access and financial abuse[1].
Technology can be a strong ally in prevention. Use two-factor authentication on banking and email accounts to add security layers. Set up spending alerts so that any unusual transactions trigger immediate notifications to both the person with dementia and their trusted contacts. Call-blocking apps and registering with services like the Telephone Preference Service can reduce scam calls[1][2].
Banks increasingly offer tools designed to protect seniors. Some banks provide caregiver banking services that allow trusted parties to set spending limits, monitor transactions, and receive alerts about suspicious activity. These controls can prevent large unauthorized transfers and help catch errors caused by cognitive decline[2].
Encourage open communication habits. Make it a routine for your loved one to check with you or another trusted person before making any financial decisions or responding to unexpected calls or emails. This habit can stop scammers from taking advantage of impulsive or confused moments[4].
Educate your loved one about common scam tactics in simple terms. Teach them to STOP and think before acting: never make decisions on the spot, always CHECK credentials, ASK a trusted person for advice, avoid giving out personal information, and SHARE any suspicious experiences with family or caregivers[3].
If a scam has already occurred, act quickly. Contact the bank immediately to freeze accounts or stop payments. Report the incident to authorities such as Action Fraud and, if necessary, the police. Document all communications and transactions related to the scam to assist investigations[1][3].
By combining legal safeguards, technology, education, and supportive communication, families can significantly reduce the risk of repeat scams targeting someone with dementia.
Sources
https://www.knowyourdosh.com/blog/help-aging-parents-manage-finances-avoid-scams
https://thefinancialbrand.com/news/digital-banking/how-banks-can-help-block-elder-fraud-194189
https://www.helpinghandshomecare.co.uk/care-advice/how-to-help-the-elderly-avoid-scams/
https://athomeindependentliving.com/new-senior-phantom-hacker-scam/
