We take accuracy seriously. Caregivers make care decisions based on what they read, and getting it wrong matters. This page explains how to report something that looks wrong, and what we do once you tell us.
How to report a correction
Email us through the contact form with:
- The URL of the article you are reporting on.
- The specific claim or paragraph that seems incorrect.
- If possible, a link to a credible source that shows the correct information (for example, an NIH page, a peer-reviewed paper, or an official drug label).
You do not need to be a medical professional to report a correction. Caregivers, family members, clinicians, and readers without a personal connection are all welcome to report errors.
What happens next
When we receive a correction request:
- We acknowledge it within five business days.
- An editor reviews the original article against the reported issue and the sources you provided.
- If we agree the article is wrong, we correct it. If we disagree, we tell you why and link to the sources we relied on.
- For substantive corrections, we change the article and add a brief correction note at the bottom of the article with the date of the correction.
- For typos, broken links, or factual updates that do not change the article’s conclusions, we fix them silently and update the “Last updated” date.
What counts as a substantive correction
A correction is “substantive” if it would change a caregiver’s decision or interpretation. Examples include:
- A drug dosage or indication that was wrong.
- A description of a symptom or stage that does not match accepted medical sources.
- A study being misrepresented (for example, an animal study presented as a human one).
- A claim about prognosis, life expectancy, or safety that overstates what the evidence supports.
Substantive corrections get a visible correction note. Smaller fixes (spelling, formatting, broken outbound link) do not, but the article’s “Last updated” date will change.
If we cannot agree
If you tell us an article is wrong and our editor reviews the sources and disagrees, we will write back explaining the sources we used and why we believe the article is accurate. You may not be satisfied with the answer. We respect that. We do not always get this right.
What we will not do
- We will not remove articles from the site to suppress criticism.
- We will not change an article’s conclusions to accommodate a commercial sponsor or advertiser.
- We will not silently rewrite an article’s substantive claims without a visible correction note.
Editorial process
You can read our full editorial process, including our source criteria and our disclosure that we use AI-assisted drafting under human editorial review, on our Editorial Policy page.
This policy was last reviewed on May 30, 2026.