Alzheimer’s disease is a progressive brain disorder that affects millions of people worldwide. It is a form of dementia that causes memory loss, confusion, and difficulty with daily tasks. One of these tasks can be using an ATM, which can be a challenging and overwhelming experience for someone with Alzheimer’s. As a caretaker or loved one of someone with Alzheimer’s, it is essential to know how to help them use an ATM safely and with ease.
Here are some helpful tips and steps to follow when assisting a person with Alzheimer’s to use an ATM:
1. Plan ahead
Before heading to the ATM, it is crucial to plan ahead. Make sure the person with Alzheimer’s has their ATM card and knows their PIN number. It may be helpful to write it down in a secure place for them to refer to if needed. Also, ensure that the ATM is in a familiar and well-lit location. Avoid crowded or busy ATMs as they can be overwhelming for someone with Alzheimer’s.
2. Be patient and provide reassurance
Using an ATM can be challenging for someone with Alzheimer’s, so it is essential to remain patient and calm throughout the process. Be reassuring and provide encouragement. Let them know that you are there to help them and that it is okay to take their time.
3. Explain the process step by step
For someone with Alzheimer’s, the steps involved in using an ATM may seem confusing and overwhelming. Take the time to explain the process step by step, using simple and easy to understand language. It can be helpful to demonstrate the steps by using your own card and walking them through it.
4. Assist with inserting the card
Inserting the card into the ATM can be tricky for someone with Alzheimer’s. They may struggle with finding the correct slot or putting the card in the wrong way. Be patient and guide them through this step by showing them where to insert the card and how to do it correctly.
5. Help with selecting the type of transaction
Once the card is inserted, the person with Alzheimer’s will need to select the type of transaction they want to make. This could be a withdrawal, deposit, or balance inquiry. Help them by asking which transaction they would like and pressing the buttons for them if needed.
6. Count out the money
When making a withdrawal, assist the person with Alzheimer’s by counting out the money with them. This will help ensure that they receive the correct amount and can also help with their sense of security and control.
7. Monitor the transaction and keep the ATM card safe
Be observant and monitor the transaction to make sure everything goes smoothly. Once the transaction is complete, make sure to retrieve the ATM card and keep it safe. It is also crucial to check for any forgotten items, such as cash or receipts, before leaving the ATM.
8. Be prepared for any difficulties
It is essential to be prepared for any difficulties that may arise during the ATM process. Someone with Alzheimer’s may struggle with remembering their PIN number or have difficulty following the steps. If this happens, stay calm and try to find a solution together. If necessary, it may be best to come back at a later time or try using a different ATM.
9. Provide positive reinforcement
Using an ATM can be a daunting task for someone with Alzheimer’s, so make sure to provide positive reinforcement throughout the process. Offer words of encouragement and praise for their efforts, no matter the outcome. This will help boost their confidence and make them feel accomplished.
10. Consider alternative options
If using an ATM becomes too challenging for the person with Alzheimer’s, it may be worth considering alternative options. This could include setting up online banking or having a trusted family member or friend assist with managing their finances.
In conclusion, helping a person with Alzheimer’s use an ATM can be a challenging but necessary task. By following these tips and being patient and supportive, you can make the experience less stressful for your loved one. Remember to be understanding and flexible as each person’s experience with Alzheimer’s is unique. With proper planning and assistance, using an ATM can become a manageable task for someone with Alzheimer’s.
