### Helping Your Mom Stay Connected Without Calling the Past
If your mom has dementia or memory loss, she might sometimes call people who have passed away. This can be very distressing for both of you. Here’s a simple and practical guide to help you manage this situation.
#### 1. **Use a Special Phone**
There are phones designed specifically for seniors with memory loss, like the RAZ Memory Cell Phone. These phones are easy to use and come with features that can help prevent unwanted calls. For example, the RAZ Memory Cell Phone allows you to restrict incoming calls to only those from your mom’s contact list, which can help eliminate calls to people who have passed away[1].
#### 2. **Set Up Call Restrictions**
You can set up the phone so that only approved contacts can call your mom. This way, she won’t be able to call people who are no longer with her. You can also block specific numbers or set quiet hours to prevent calls during certain times of the day[1].
#### 3. **Use a Call Confirmation Screen**
Some phones, like the RAZ Memory Cell Phone, have a call confirmation screen. This means that before your mom can make a call, she will see a screen asking her to confirm the call. This can help prevent accidental calls to the wrong number[1].
#### 4. **Manage Settings Remotely**
Many of these special phones allow caregivers to manage settings remotely using an app. This means you can control who can call your mom and when, from your own smartphone. You can also set reminders and manage other aspects of the phone to keep your mom safe and connected[1].
#### 5. **Educate and Support**
It’s also important to educate your mom about the people who have passed away. Sometimes, people with dementia may forget that someone has died. You can gently remind her about the person and help her understand why she shouldn’t call them.
### Conclusion
Helping your mom stay connected while managing her calls to the past can be challenging, but with the right tools and strategies, it’s possible. By using a special phone designed for seniors, setting up call restrictions, using a call confirmation screen, managing settings remotely, and educating her about the people who have passed away, you can help keep her safe and happy. Remember, it’s all about finding the right balance between keeping her connected and preventing unnecessary distress.
